Data submitted to us

When you use our enquiry form, email or messaging channels, information may include your name, organisation, email address, phone number, technical RFQ details and correspondence. Avoid sharing sensitive personal data unless needed for a legitimate purpose.

Purposes and retention

Information is used to communicate, evaluate supply requirements, prepare offers and meet applicable recordkeeping obligations. Retention depends on the purpose, contractual needs and applicable law. Contact us if you would like information about retention of your particular enquiry.

Service providers and transfers

Website hosting, email, messaging and analytics or consent services may process information depending on actual configuration. Cross-border data handling should be assessed with the providers in use.

Your requests

For access, correction or other privacy enquiries, write to info@jtenkglobalmetals.com. Rights depend on applicable law.

Online enquiries and embedded services

Website enquiries are recorded in a non-public WordPress enquiry inbox so the team can review them. Form processing includes validation, spam checks and an attempt to notify the team by email. Please do not submit passwords, payment-card details or unnecessary sensitive information.

Our contact page includes an embedded Google map. WhatsApp and other third-party contact or chat services operate under their own privacy notices. Using these services may involve processing by their providers.

For questions about a particular website feature or provider, contact info@jtenkglobalmetals.com.